• Coffee Tastes Bitter

    Coffee has become harsh, bitter or over-extracted.

    View Guide 
  • Coffee Tastes Weak

    Espresso lacks flavour, body or crema

    View Guide 
  • Slow Espresso Flow

    Coffee takes longer than normal to extract

    View Guide 
  • Machine Leaking Water

    Water appears beneath or around the machine

    View Guide 
  • Low Steam Pressure

    Milk steaming performance has reduced.

    View Guide 
  • Clean Me Light On

    Machine requests cleaning or backflushing.

    View Guide 
  • Coffee Not Hot Enough

    Drinks are cooler than normal

    View Guide 
  • Excessive Noise

    Machine sounds louder than usual.

    View Guide 

Where Espresso Problems Usually Start

Most espresso machine faults are caused by one of three maintenance areas:

  • Scale buildup
  • Coffee oil accumulation
  • Worn water filters

Understanding which system is affected can help identify the correct solution more quickly.

  • Scale Build Up

  • Coffee Oil Accumulatation

  • Worn Water Filters

  • Descale Regularly

    Remove mineral buildup and maintain temperature stability

    View Guide 
  • Backflush Weekly

    Keep the brew path clean and maintain flow

    View Guide 
  • Replace Filters

    Maintain water quality and reduce scale formation

    View Sage Guide 
  • Clean Steam Wand

    Prevent Milk residue and blockages

Still Having Problems?

Explore our complete maintenance guides, water hardness resources and care schedules to keep your espresso machine performing at its best