Manufacturer Guides

  • Espresso Machines

    Sage, Gaggia, Rancilo, Rocket and similar machines

  • Bean-to-Cup Machines

    Philips, De'Longhi, Jura and similar machines

  • Pod Machines

    Nespresso, Tassimo and similar machines

Common Coffee Machine Problems

Espresso Machine

  • Coffee machine not pumping water
  • Low espresso pressure
  • Steam wand not working
  • Coffee tastes bitter
  • Coffee tastes weak
  • Coffee is not hot enough
  • Leaking from group head
  • Machine says descale
Espresso Machine Troubleshooting

Bean-to-Cup Machine

  • Brew group stuck
  • Coffee too weak
  • Milk frother not working
  • Coffee too cold
  • AquaClean light flashing
  • Machine says descale
  • Water not flowing
Bean-to-cup Troubleshooting

Pod Machine

  • Coffee volume reduced
  • Coffee tastes weak
  • Machine making loud noise
  • Capsule not piercing properly
  • Water leaking
  • Orange warning light
  • Descaling light flashing
  • Coffee not hot enough

Pod Machine Troublshooting

Why Maintenance Matters

Limescale, coffee oils and milk residue can gradually affect flavour and performance. Following a regular maintenance schedule can help extend machine life and maintain consistent coffee quality.

Benefits include:

  • Better tasting coffee
  • Reduce limescale
  • Extend machine life
  • Maintain performance

UK Water Hardness Checker

Enter your postcode to estimate your local water hardness and get a personalised coffee machine care recommendation.

Maintenance Guides

Signs Your Machine Needs Maintenance

  • Coffee tastes bitter or weak
  • Brewing takes longer
  • Lower brewing temperature
  • Reduced steam pressure
  • Descale warning light appears

Care Questions

How often should I descale my machine

Descaling frequency depends on water hardness and machine usage. Most home espresso machines benefit from descaling every 2-3 months, while hard water areas may require more frequent care.

Do water filters replace descaling?

No. Filters reduce limescale but do not eliminate the need for descaling.

How often should I replace a coffee machine filter?

Most filters are replaced every 2 - 3 months.

Do all espresso machines require backflushing?

No. Only machines fitted with a three-way solenoid valve require regular backflushing.

Can poor maintenance affect coffee taste?

Yes. Limescale and coffee oils can affect flavour and machine performance.