Brew & steam hygiene
Rinse the portafilter, wipe the wand and use clear-water backflushing as directed.
Sage Oracle Touch
Oracle Touch maintenance, organised around the jobs that matter.
The Oracle Touch turns most maintenance entry points into guided touchscreen flows, but the underlying jobs remain separate: coffee-oil cleaning, descaling, water filtration, steam hygiene and grinder care.
SageOracle TouchMachine image to be added
Maintenance schedule
The useful baseline for your Oracle Touch.
Use the machine’s own prompt sooner whenever it asks for maintenance. Water hardness and usage can also change the practical timing.
VENTORI CARE · ANDROIDTrack this machine in Ventori Care.
Track this machine in Ventori Care ↗Keep this maintenance schedule, reminders, history and available guides with the machine instead of remembering the next job yourself.
Clean Cycle
Use the touchscreen cleaning programme with a cleaning disc and tablet.
Water filter
Replace the ClaroSwiss filter and confirm the new filter where required.
Descale Cycle
Allow enough time for the full touchscreen-guided programme and rinse stages.
Grinder
Dry-clean the burrs, outlet and automatic tamping area.
Personalise this schedule
Want Ventori to remember the Sage Oracle Touch maintenance rhythm for you?
Your machine is already selected. Add local water hardness and typical use without choosing the manufacturer or model again.
Coffee-oil cleaning
Run Clean Cycle from the Oracle Touch screen.
The touchscreen cleaning programme is separate from descaling.
Fit the correct basket and cleaning disc
Use the Sage cleaning disc or insert supplied for your machine.
Add one suitable cleaning tablet
Place the tablet in the cleaning disc or basket exactly as the machine procedure shows.
Start the cleaning programme
Use the machine prompt, touchscreen menu or model-specific button sequence.
Let the full cycle finish
Do not interrupt the pressure and rinse stages once the programme is running.
Rinse the brew parts
Remove and rinse the portafilter, basket and cleaning disc before making coffee again.
Mineral scale care
Use Settings → Descale Cycle.
The Oracle Touch guides the process on screen. Allow the machine to cool when instructed and complete every boiler and fresh-water stage.
Allow the machine to cool
If it has just been used, switch it off and allow the required cooling period before beginning.
Prepare tank and tray
Empty the tray, remove the filter if prompted and prepare the correct descaling solution.
Open Descale Cycle
Use the Settings menu or the descale pop-up to enter the guided programme.
Follow every touchscreen stage
Do not skip boiler, drain or rinse prompts.
Complete fresh-water rinsing
Refill with fresh water when asked and let the programme confirm completion.
Water care
Replace the ClaroSwiss filter on the Sage interval.
Keep filter replacement and descaling as separate maintenance jobs.
Check filter compatibility
Older Dual Boiler and Oracle production runs can use a different filter arrangement, so check the batch/holder before ordering.
Soak the replacement
Prepare the current ClaroSwiss cartridge using the filter instructions before fitting it.
Fit it securely
Install the prepared cartridge into the holder and lock the holder into the water tank.
Track the replacement
Use the machine reminder or installation date so the next change is not missed.
Milk hygiene
Keep the automatic steam wand clean after every milk drink.
Wipe immediately, allow the purge and clear the tip if performance changes.
Purge before milk
Run a short purge before texturing milk.
Wipe immediately
Wipe the wand with a clean damp cloth while milk residue is still soft.
Allow the purge
Where the machine has automatic purging, return the wand to its normal position and let the purge finish.
Clear the tip when needed
Use the supplied cleaning tool or the exact Sage cleaning method if the steam holes become restricted.
Dry coffee care
Clean the integrated grinder and tamping area dry.
Keep water away from the burr chamber.
Empty or isolate the beans
Remove beans before deeper grinder cleaning.
Keep the burr chamber dry
Brush away loose grounds and stale coffee; do not introduce water into the grinder.
Clean the outlet
Clear dry coffee residue from the grind chute or dosing area using the supplied brush.
Reassemble before use
Refit all removable grinder parts securely before adding beans.
MODEL-SPECIFIC CHECK
Sage support ↗Use the exact procedure for your machine.
Use the exact model guidance if your controls or prompts differ from this guide.
Understand the care task
Relevant Ventori care
Match the maintenance product to the job.
Use the Oracle Touch Clean Cycle for coffee-oil cleaner and the touchscreen Descale Cycle for mineral-scale removal.