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Ventori Coffee / Commercial

Ventori Commercial

Commercial coffee-machine maintenance, visible across the whole estate.

A coffee-specific maintenance-management service for suppliers, roasters, operators and service teams: machine records, QR workflows, recurring care and service evidence in one place.

Ventori provides the coffee-maintenance layer. The underlying fleet platform is Mirello Fleet.

Ventori Commercial estate overview dashboard showing maintenance status across a coffee machine fleet
Estate overviewSee due, overdue and completed care across the fleet.

Estate pricing

Start from £3.99 per machine. Pay less per machine as the estate grows.

Ventori Commercial uses estate pricing rather than a one-size-fits-all flat rate. Smaller fleets have a clear starting point, while larger estates receive lower per-machine pricing as volume increases.

Individual care

£7.99 / month

For a personal or individually managed coffee machine, with maintenance guidance, schedule and history in one place.

Explore individual care →
Larger estates

Volume pricing

The per-machine rate reduces as the estate grows. We quote larger fleets on active machine count rather than holding every customer to the same flat rate.

Telemetry and manufacturer API connections are optional. Commercial pricing is software-only; manufacturer subscriptions, telemetry hardware or third-party API charges are separate unless specifically agreed.

Commercial coffee care

Built around recurring maintenance, not generic asset tracking.

The focus is the work that keeps coffee equipment cared for between and alongside service visits: visible routines, clear responsibility and a usable maintenance trail.

01

QR-led operator care

Give each machine a simple route into the care tasks that need completing on site.

02

Maintenance schedules

Turn recurring cleaning and care requirements into a visible schedule for each machine.

03

Service records

Keep operator activity and technician service history attached to the asset instead of scattered across paper and inboxes.

04

Estate oversight

See maintenance status across multiple machines and locations from a manager view.

Inside the platform

Real machine records. Real maintenance evidence.

The software keeps the machine estate, recurring care and reporting connected rather than treating maintenance as a separate spreadsheet or paper checklist.

Ventori Commercial machines screen showing individual commercial coffee machine records
Machine recordsKeep model, site and maintenance status attached to each asset.
Ventori Commercial audit and reporting screen showing completed and outstanding coffee machine maintenance
Audit & reportingReview completed care, outstanding work and technician activity.

How it works

One machine record. A clearer maintenance trail.

Each asset can carry its own maintenance schedule, QR access and history. Operators get a simple care experience while managers retain oversight of what is due and what has been completed.

01Register the machine

Keep the machine, site and care requirements together.

02Put care at the machine

QR access gives operators a direct route to the relevant workflow.

03Record completion

Build a maintenance history rather than relying on memory or paper checklists.

04Review the estate

Managers can see where attention is needed across machines and sites.

Beyond the individual machine

Sites and consumables stay visible too.

Commercial care is easier to manage when machine location and replenishment needs sit alongside the maintenance record.

Ventori Commercial sites screen for managing coffee machines across customer locations
SitesOrganise machines by customer location.
Ventori Commercial consumables and replenishment screen for coffee machine care products
ConsumablesKeep replenishment needs connected to the estate.

Who it is for

Commercial coffee businesses with machines to look after.

Particularly useful where responsibility is split between the equipment supplier, the customer site, operators and service engineers.

Coffee suppliers & roasters

Add a structured care layer around machines placed with customers and keep ongoing maintenance more visible.

Office & hospitality operators

Give teams a clear route to routine machine care while retaining management oversight.

Service teams

Keep service visits, maintenance evidence and asset history connected to the machine.

Ventori's coffee-care ecosystem

From one machine to a managed estate.

The Ventori maintenance library explains the procedure at an individual machine. The Care Schedule helps an owner organise one machine. Ventori Commercial adds the operational layer needed when responsibility spans customers, sites or a whole coffee-machine estate.

POWERED BY MIRELLO FLEET

Ventori for coffee. Mirello for the underlying maintenance platform.

Ventori Commercial is the coffee-specific customer-facing service, built around coffee-machine care and the businesses responsible for it. Mirello Fleet provides the underlying asset and maintenance-assurance platform and can support broader maintenance-led applications separately from Ventori Coffee.