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Machine guides /Espresso / Sage / Oracle Jet

Sage Oracle Jet

Oracle Jet maintenance, organised around the jobs that matter.

Oracle Jet maintenance is strongly touchscreen-led: guided group cleaning, descaling, ClaroSwiss filtration, Auto MilQ steam-wand care and dry grinder maintenance all sit in separate routines.

Maintenance schedule

The useful baseline for your Oracle Jet.

Use the machine’s own prompt sooner whenever it asks for maintenance. Water hardness and usage can also change the practical timing.

VENTORI CARE · ANDROIDTrack this machine in Ventori Care.

Keep this maintenance schedule, reminders, history and available guides with the machine instead of remembering the next job yourself.

Track this machine in Ventori Care ↗
After use

Group & milk hygiene

Flush the group, rinse the portafilter and wipe the Auto MilQ wand before/after purge.

When prompted

Coffee-system cleaning

Use the guided touchscreen cleaning programme and cleaning tablet.

About 3 months / by use

Water filter

Replace the ClaroSwiss filter and confirm the change if the machine requests it.

When prompted / water-dependent

Descaling

Use the Oracle Jet guided maintenance programme and complete all rinse stages.

Regularly

Grinder

Brush dry coffee residue from user-serviceable burr and outlet areas.

Personalise this schedule

Want Ventori to remember the Sage Oracle Jet maintenance rhythm for you?

Your machine is already selected. Add local water hardness and typical use without choosing the manufacturer or model again.

Coffee-oil cleaning

Let the Oracle Jet touchscreen lead the cleaning programme.

Do not substitute a button sequence from an older Oracle model. Use the Jet’s own maintenance menu.

Understand this care task →
01

Fit the correct basket and cleaning disc

Use the Sage cleaning disc or insert supplied for your machine.

02

Add one suitable cleaning tablet

Place the tablet in the cleaning disc or basket exactly as the machine procedure shows.

03

Start the cleaning programme

Use the machine prompt, touchscreen menu or model-specific button sequence.

04

Let the full cycle finish

Do not interrupt the pressure and rinse stages once the programme is running.

05

Rinse the brew parts

Remove and rinse the portafilter, basket and cleaning disc before making coffee again.

Mineral scale care

Use the Oracle Jet guided descale programme.

Controls differ from earlier Oracle generations. Follow the touchscreen from preparation through the final fresh-water rinse.

Understand this care task →
01

Open the maintenance menu

Choose the Oracle Jet descale function rather than using an older Oracle control sequence.

02

Prepare the water system

Remove the filter if requested and prepare the descaling solution to the programme volume.

03

Follow the guided stages

Allow the machine to manage each water-path stage without interruption.

04

Complete the fresh-water rinse

Refill with fresh water whenever prompted and wait for the programme to confirm completion.

Water care

Use the current Sage ClaroSwiss filter system.

Replace and track the filter separately from the descale programme.

Understand this care task →
01

Check filter compatibility

Older Dual Boiler and Oracle production runs can use a different filter arrangement, so check the batch/holder before ordering.

02

Soak the replacement

Prepare the current ClaroSwiss cartridge using the filter instructions before fitting it.

03

Fit it securely

Install the prepared cartridge into the holder and lock the holder into the water tank.

04

Track the replacement

Use the machine reminder or installation date so the next change is not missed.

Milk hygiene

Keep the automatic steam system physically clean.

Automatic purging does not replace wiping the wand or clearing blocked tip holes.

01

Purge before milk

Run a short purge before texturing milk.

02

Wipe immediately

Wipe the wand with a clean damp cloth while milk residue is still soft.

03

Allow the purge

Where the machine has automatic purging, return the wand to its normal position and let the purge finish.

04

Clear the tip when needed

Use the supplied cleaning tool or the exact Sage cleaning method if the steam holes become restricted.

Dry coffee care

Keep grinder cleaning dry.

Brush stale grounds from user-serviceable grinder areas and keep water away from burrs.

01

Empty or isolate the beans

Remove beans before deeper grinder cleaning.

02

Keep the burr chamber dry

Brush away loose grounds and stale coffee; do not introduce water into the grinder.

03

Clean the outlet

Clear dry coffee residue from the grind chute or dosing area using the supplied brush.

04

Reassemble before use

Refit all removable grinder parts securely before adding beans.

MODEL-SPECIFIC CHECK

Use the exact procedure for your machine.

Use the exact model guidance if your controls or prompts differ from this guide.

Sage support ↗

Relevant Ventori care

Match the maintenance product to the job.

Follow the Oracle Jet touchscreen for placement and timing. Backflush cleaner is for the coffee-oil cleaning programme; descaler is for the separate water-path descale programme.