Mineral scale
Descaler tablets
How to prepare and use Ventori Descaling Tablets correctly, then follow the descaling sequence for your machine.
Open descaler guide →Ventori Care
Coffee machine care, built around your machine.
Machine-specific maintenance guides, personalised reminders and practical care support — from descaling and cleaning to water filters and troubleshooting.
Ventori Care app
Your machine. Your water. Your maintenance routine.
Ventori Care helps turn maintenance into a routine that is easier to understand and easier to keep up with. Add a supported machine, account for local water hardness and usage, then keep reminders and guidance together on your phone.
Machine-specific
Care guidance built around the machine you actually own.
Personalised
Water hardness and usage help make maintenance timing more relevant.
Trackable
Keep upcoming care tasks and completed maintenance in one place.
Connected
Move from a reminder to the maintenance guidance you need.
Prefer the browser?
The web Care Schedule is still available.
Use Ventori’s browser-based Care Schedule if you do not want to install the app. It remains part of the Ventori care system.
Ventori products
Product care guides.
Use the right product for the right maintenance job, with clear preparation and usage guidance.
Espresso cleaning
Backflush tablets
Compatibility, cleaning cycles and correct use of Ventori Backflush Tablets for machines designed to backflush.
Open backflush guide →
Complete routine
Espresso care
Bring scale control and brew-path cleaning together as separate parts of a complete espresso-machine care routine.
Open espresso care guide →Machine care
Browse by machine brand.
Choose your machine family for model-specific schedules, videos, descaling, filters, cleaning and troubleshooting.
Sage
Sage maintenance
Machine-specific care for Sage espresso machines, covering descaling, cleaning cycles, water filters and routine maintenance.
Philips
Philips maintenance
Model-specific care for Philips 2200, 3200, 4300 and 5400 machines, including AquaClean, brew-group care and descaling.
De'Longhi
De'Longhi maintenance
Maintenance guides and cleaning routines for De'Longhi espresso and bean-to-cup machines.
Nespresso
Nespresso maintenance
Descaling, cleaning and care guidance for Nespresso Original and Vertuo machines.
Practical maintenance
How-to guides.
Start with the maintenance job you need to complete, then move into the machine-specific sequence where required.
Descaling
How to descale a coffee machine
Preparation, descaling and rinsing, with machine-specific procedures where the controls differ.
Open guide → Espresso cleaning How to backflush an espresso machineUnderstand compatibility, detergent cleaning cycles and fresh-water rinsing.
Open guide → Water Check your water hardnessUnderstand local scale exposure and how it should inform coffee-machine maintenance.
Check water hardness → Water filters Philips AquaClean guideCompatibility, preparation, activation, replacement and filter-related maintenance.
Open AquaClean guide →Need support?
Can’t find the procedure for your machine?
Contact Ventori and tell us your machine model. We’ll point you towards the most relevant care guidance available.
Ventori Care
Make coffee-machine maintenance easier to keep up with.
Use the app for personalised reminders, browse machine-specific guidance, or continue with the web Care Schedule.