Machine-specific care
Maintenance tasks can reflect the machine, water hardness, usage and site setup rather than one universal schedule.
Ventori Commercial
Coffee-machine maintenance that is visible, repeatable and easier to manage.
A practical maintenance system for commercial coffee sites — giving operators clear tasks, managers better oversight and service work a proper audit trail.
One maintenance system
From machine to manager.Operators scan. Tasks are completed. Managers can see what happened and what still needs attention.- QR-based operator workflow
- Manager dashboard and audit history
- Technician service sign-off
QR-led operator tasksNo app required for day-to-day machine care.
Manager oversightSee task status, issues and maintenance history.
Technician sign-offRecord service work and validate it on site.
Built for mixed estatesUseful across bean-to-cup and espresso environments.
The problem
Maintenance often relies on memory, paper and whoever happens to be on shift.
Ventori Commercial gives each machine a clear maintenance journey. Operators see the jobs relevant to that machine, managers get visibility across the estate, and completed service work is recorded instead of disappearing into a folder or inbox.
OperatorsSimple machine-level tasks without needing access to the manager dashboard.
ManagersA clearer view of overdue care, completed work and issues that need attention.
TechniciansA structured way to record service visits, findings and completed technical work.
PartnersA maintenance layer that can support roasters, dealers, service providers and machine fleets.
How it works
A simple workflow at the machine.
The operator sees only what they need to do. The management layer stays separate.
1
Scan the machine QR
Each machine has its own QR. The operator scans it to open that machine’s care tasks.
2
Complete the task
Daily, weekly or periodic jobs are shown with clear guidance and completion controls.
3
Record issues
Problems that need attention can be surfaced instead of being lost between shifts.
4
Manager sees the history
Completed tasks, outstanding care and service activity become visible from the dashboard.
Designed for real sites
More than a reminder system.
Ventori Commercial is designed around the people who actually look after machines — not just a generic calendar.
Role-based access
Operators get the task flow they need while managers retain the broader estate and audit view.
Service validation
Technical work can be recorded by the engineer and validated by the responsible person on site.
Manager dashboard
See what needs attention without chasing paper records.
The dashboard gives managers a quick operational view across machines and sites, with history available when a deeper audit is needed.
- Machine status and issues to be resolved
- Maintenance history by machine
- Operator completion records
- Technician service visits and sign-off
- Exportable audit information
Commercial fit
Built for businesses that need machines cared for consistently.
Offices & workplaces
Help teams keep bean-to-cup machines clean, descaled and looked after without relying on one knowledgeable person.
Coffee shops & hospitality
Support repeatable operator care, cleaning routines and technical service records across commercial espresso equipment.
Roasters, dealers & service partners
Add a visible maintenance layer around machines supplied, supported or serviced for customers.
Commercial enquiry
Tell us about your machines and sites.
We’ll use the details below to understand whether Ventori Commercial is a good fit and what a useful demo should focus on.
- No commitment to enquire.
- Suitable for single-site and multi-site discussions.
- We can tailor a demo around your machine estate.
Ventori Commercial
Make maintenance easier to complete — and easier to prove.
Start with a short conversation about your sites, machine estate and current care process.